Privacy Policy

What does MetroWest Community Federal Credit Union do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and account balances
• credit history and credit scores
• income and payment history

When you are no longer our member/customer, we continue to share your information as described in this notice.

All financial companies need to share members’/customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’/customers’ personal information; the reasons MetroWest Community Federal Credit Union chooses to share; and whether you can limit this sharing.

For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes-
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

No

For our affiliates’ everyday business purposes-
information about your transactions and experiences

No

We don't share

For our affiliates’ everyday business purposes-
information about your creditworthiness

No

We don't share

For our affiliates to market to you

No

We don't share

For non-affiliates to market to you

No

We don't share

How does MetroWest Community Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does MetroWest Community Federal Credit Union collect my personal information?

We collect your personal information, for example, when you:

• open an account or apply for a loan
• apply for a credit union service
• Visit our website, provide us information on any online application or transaction, or information you send to us by email
• use your credit or debit card or pay your bills
• make deposits or withdrawals from your accounts

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law only gives you the right to limit information sharing as follows:

• sharing for affiliates’ everyday business purposes – information about your creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• None

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

• MetroWest Community Federal Credit Union does not share with nonaffiliates.

Joint Marketing

A formal agreement between MetroWest Community FCU and a nonaffiliated financial company where we jointly market financial products or services to you.

• None

Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at (508) 879-5522 or (877) 482-6055 or emailing us at www.mwcfcu.com/Contact-Us 

Questions, write to us at: MetroWest Community FCU, 200 Concord Street, Framingham, MA 01702